Last Updated: [04-12-2025]
5.1 Shipping Coverage
We deliver dental materials across:
- All major cities in Pakistan.
- Delivery to remote areas may require additional time
5.2 Shipping Partners
We use reliable logistics providers such as:
- TCS / Leopard/Post Office
5.3 Processing Time
- Orders are processed within 1–2 business days
- Orders placed after business hours or on weekends/holidays will be processed next working day
5.4 Delivery Time
- Standard delivery: 3–5 business days
- Remote areas: 7–10 business days
5.5 Temperature-Sensitive & Fragile Items
Some dental materials require controlled storage. We ensure:
- Proper packaging
- Insulation (if necessary)
- Fragile-item handling instructions for couriers
Customers must store items according to manufacturer guidelines upon delivery.
5.6 Shipping Charges
- Flat rate or weight-based fee
- Free shipping above a certain order value.
5.7 Lost or Damaged Shipments
If the shipment is lost or damaged:
- File a claim with photos within 24–48 hours
- DentHub will investigate with the courier
- Replacement or refund will be issued based on the findings